It is often financially comparable with residential care but, crucially, offers one-on-one care and quality of life that is difficult to achieve outside of your home. We also believe that residential care is arguably a bigger adjustment, as clients need to get used to new surroundings, often a new timetable and multiple Carers all at the same time.

Live-in care can be arranged on an ongoing basis or may only be a needed as short-term requirement, for example, for a few weeks after an operation.

Typically, two or three Carers will work in rotation for 2 to 3 weeks at a time. The Carer does need some time off each day, but cover can be provided if required. We may also introduce you to other Carers to allow for holidays and sickness leave.

We pride ourselves on carefully matching our clients and Carers. However, if at any time you feel that the Carer in residence is not a good match, you can simply call us and we will visit to resolve any issues or ensure that particular Carer is replaced in your future roster. We are proud of our very successful track record of matching Carers to clients.

All our staff are qualified, experienced and undergo enhanced police checks. All have at minimum the thirteen mandatory trainings required by the Jersey Care Commission (JCC) with whom we are registered; most have completed additional studies. Those who are not Jersey-based live in the UK or France and all speak English as their first language.

Our managers are always on the end of the telephone and the service is subject to ongoing review. Normally we conduct formal care plan reviews at one, three and six months and then every six months thereafter. This means our support can change alongside your needs.